Issue Identified Monday 26th September 2022 13:38:00


We have identified the an issue affecting both residential and business customers. Customers may see issues with packet loss and high latency. Repair efforts are in progress, and we anticipate that splicing will be completed by 12 pm PDT. We appreciate your patience as we work to resolve this issue.

The issue of cut fiber has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.

We have identified the an issue affecting both residential and business customers. Customers may see issues with packet loss and high latency. Repair efforts are in progress, and we anticipate that splicing will be completed by 12 pm PDT. We appreciate your patience as we work to resolve this issue.